The ACC Hong Kong Board of Directors invites you to the following presentation, jointly delivered by Futurum.
There are several situations where you may be required to perform an investigative interview. Too often, these interviews are conducted without professional training or following a specific methodology, and the risk (and cost) of getting it wrong can be significant.
It is imperative to uncover the facts of why an event or situation occurred and verify the truth as soon as possible. By undertaking an expeditious investigation with the correct interviewing techniques, you install confidence in your processes and people, and protect trust within and outside your organisation.
During this session, James will address the following:
Mr James Ellender has been involved in the security and risk arena for the past two decades. He spent ten years working in law enforcement, as a specialist detective for covert, intelligence led and sensitive operations in the United Kingdom. Following this, James worked with governments and global organisations advising, consulting and delivering training on strategic and tactical practices to protect and enhance their organisational capabilities.
He has honed his skills observing and assessing behaviours displayed by persons when they are under an elevation of stress. He regularly delivers training and speaking engagements in the areas of behavioural detection, interviewing techniques exploring the behavioural science of interviewees, and developing intelligence and investigation strategies for organisations.